Sound familiar?Cobourg
- The call
- The shop's lever handle goes down as usual, but the latch inside the mortise case never pulls back. Staff are waiting on the sidewalk with their coffees, the door is locked, and the handle is simply moving air.

Every time you pull the key out of the side door it comes away gritty. The lock has been sticky since the salt trucks started running, and today it has gone from sticky to solid, with the bolt still thrown.
This service has a season here. The first wet fortnight of winter sends meltwater into keyways that freezes overnight, and doors on the north and shaded sides of a building stay iced the longest. Salt spray from driveways and walkways leaves a crust that thickens with every thaw. Then summer humidity swells wood doors until the bolt drags in its pocket. A jammed lock opening in these conditions means thawing without boiling water, flushing out salt, drying the cylinder, and dressing it with a lubricant that sheds moisture, along with a check of the door so the same weather does not jam it again next month.
Sound familiar?Cobourg
Seized & Jammed Lock Opening · Cobourg

Scene 1
The first check is the person, not the lock. The locksmith confirms that whoever is asking for the opening is entitled to it, usually with photo identification that matches the address, or a lease, deed, property-management record or a manager who can vouch for you. For a business, a key holder or the person named on the lease is enough. If everything that proves it is behind the jammed door, the check is finished once you are inside and before the locksmith leaves. Then a short walk to the other entrances: a second door on the same key gives a comparison lock and sometimes a gentler way in.
Scene 2
When the door is the cause, the opening is a matter of leverage rather than tools. The locksmith lifts, pushes or pulls the door to bring the bolt back into line with its pocket while the key turns, and the bolt slides home. With the door open, the reason is dealt with: hinge screws tightened or replaced with longer ones that reach the framing, a hinge shimmed to raise a dropped door, the strike plate moved or its edge dressed with a file, the bolt pocket deepened with a sharp chisel, or a weatherstrip trimmed. The lock is then thrown and retracted with the door closed until it moves without any pressure on the door.
Scene 3
On a commercial door the handover includes the people who use it. Whoever opens in the morning is shown how the lever, key and cylinder now behave, and the exit side is demonstrated so everyone knows the door opens from inside with one motion. If the mortise case was serviced, the parts that were replaced are named so a future locksmith knows what is in there. A note of which keys were tested and who holds them supports whatever key control the business runs. Spare keys are checked in the lock before they go back in the safe.
What shapes the quoteCobourg Lock & Key Co.
FeesSame any hour
Usually not. Most jammed locks are saved by cleaning the cylinder, fitting a small part such as a tailpiece or spring, or adjusting the door so the bolt has room. A new cylinder is fitted when the plug or shell is corroded through or twisted by forcing, matched to your finish and, where possible, pinned to your current key. A complete new lockset is usually a choice you make rather than a requirement, though some internal failures cannot be serviced in place and call for a full replacement.
Better not, unless it is a proper dry lock lubricant. Household oils, general penetrating sprays and hinge silicone thicken inside the cylinder and attract grit, so they buy a day and cost a service later. If the lock is frozen, a lock de-icer is fine; boiling water is not, since it refreezes deeper in. The most useful thing to do while waiting is to stop turning the key, so it does not bend or snap.
Say what the key does: refuses to turn, spins without effect, or works only when the door is pushed or pulled. Name the lock type if you can, whether it is a deadbolt, knob, lever or an old mortise lock, and which side of the building the door faces. Mention recent weather, any spray that went into the keyway, any other door you can use, and whether anyone is inside. That short list decides the tools that come.
NorthumberlandOntario
Seized & Jammed Lock Opening · Alnwick/Haldimand, Brighton, Cramahe, Hamilton, Gosport, East Colborne, Coverdale, Norham, Codrington, Orland, Smithfield
Every square is one home in a hundred.
On-site assessment
Every time you pull the key out of the side door it comes away gritty.
(289) 677-1674, open 24/7.
On-site assessment preferred · (289) 677-1674, open 24/7