Sound familiar?Orland
- The call
- The key turns a full circle without any resistance and the deadbolt stays exactly where it is. There is no click, nothing moves behind the face of the lock, and the door is as closed as it was before you touched it.
Every time you pull the key out of the side door it comes away gritty. The lock has been sticky since the salt trucks started running, and today it has gone from sticky to solid, with the bolt still thrown.
In plain words
The visit runs in a set order. On the phone you describe what the key does: refuses to turn, spins freely, or works only when the door is pushed. That description tells the locksmith what to bring. At the door, identification and your connection to the property are confirmed. The key, keyway, door fit and strike are examined before anything is forced. The opening uses the least disruptive method the condition allows. Then the failed part is serviced or replaced, the door is adjusted if it caused the jam, and the lock is tested open and closed with every key before the locksmith leaves.
Seized & Jammed Lock Opening · Orland
How the visit goes
Scene 1
Levers, thumb-turns and mortise cases
Lever handles and mortise locks add parts that a plain deadbolt does not have, and each can jam on its own. A lever that drops without retracting the latch can have a tired return spring or a worn hub inside the case, though latch engagement, linkage, or the spindle can produce the same symptom. A thumb-turn that will not move can be a bent spindle, a stripped drive or a bolt pinned by the frame. On older houses and commercial doors the mortise case itself may be packed with decades of dust and dried grease. The locksmith works the lever, key and thumb-turn separately and feels where resistance starts, which locates the fault before the case is opened.
Scene 2
Stripping and rebuilding the cylinder on the bench
With access restored, a cylinder that seized gets a proper service. The locksmith removes it from the door, slides the plug out with a follower so the top pins and springs stay put, and lays out the pin stacks. Everything is cleaned, worn bottom pins and tired springs are replaced, and any burr on the plug is dressed. The plug is reassembled to the same combination so your existing keys keep working, then lubricated with the product that cylinder's maker specifies and cycled until it turns with a fingertip. If the key that jammed was worn, a fresh one is cut from the code rather than from that key.
Scene 3
Keeping the cylinder clean and dry
A serviced cylinder stays that way with very little effort. At the interval and with the product that cylinder's maker specifies, a short burst of lock lubricant into the keyway followed by a few turns of the key is enough; stay with that one product, since mixing lubricants makes a paste. Household oils, penetrating sprays and silicone meant for hinges belong nowhere near the pins, because they thicken and attract grit. Wipe the key before it goes in on a muddy or salty day. If the lock ever starts to drag, a puff of lubricant is the first response, and a call is the second.
In the van
- Long hinge screws
- Dry PTFE or graphite lock lubricant
- Penetrating lubricant
- Replacement tailpiece or cam
- Lock de-icer
What shapes the quoteCobourg Lock & Key Co.
- Ice and salt on the day
- A cylinder frozen solid or crusted with salt needs thawing, flushing and drying before it can even be diagnosed, and a winter call is quoted with that time in mind.
- Mortise and commercial hardware
- Drawing a mortise case, replacing a hub or spring and regreasing the contact points is more involved than a cylinder service, and storefront and exit hardware are quoted accordingly.
- Which part is jammed
- A bolt pinned by the door, a cylinder clogged with grit and a broken tailpiece are three different jobs with three different amounts of work, and the quote follows the diagnosis rather than the symptom.
FeesSame any hour
Short answers to common questions
Will I need a whole new lock?
Usually not. Most jammed locks are saved by cleaning the cylinder, fitting a small part such as a tailpiece or spring, or adjusting the door so the bolt has room. A new cylinder is fitted when the plug or shell is corroded through or twisted by forcing, matched to your finish and, where possible, pinned to your current key. A complete new lockset is usually a choice you make rather than a requirement, though some internal failures cannot be serviced in place and call for a full replacement.
Should I spray something into the keyway while I wait?
Better not, unless it is a proper dry lock lubricant. Household oils, general penetrating sprays and hinge silicone thicken inside the cylinder and attract grit, so they buy a day and cost a service later. If the lock is frozen, a lock de-icer is fine; boiling water is not, since it refreezes deeper in. The most useful thing to do while waiting is to stop turning the key, so it does not bend or snap.
What should I tell you on the phone?
Say what the key does: refuses to turn, spins without effect, or works only when the door is pushed or pulled. Name the lock type if you can, whether it is a deadbolt, knob, lever or an old mortise lock, and which side of the building the door faces. Mention recent weather, any spray that went into the keyway, any other door you can use, and whether anyone is inside. That short list decides the tools that come.
Lockout Services
- Business Lockout ServiceYou signed the lease on the unit last week and the landlord handed over possession, but the previous tenant's locks are still on…
- Broken Key ExtractionYou were locking up on the way out when the key broke in the lock.
- Break-In Damage Lock RepairThe shop's aluminum door has a bent meeting stile and the hookbolt is jammed half out.
- Lost Keys — Same-Visit RekeyThe keys fell out of a gym bag somewhere between the arena and the parking lot.
Orlandinformation
NorthumberlandOntario
Seized & Jammed Lock Opening · Cobourg, Alnwick/Haldimand, Brighton, Cramahe, Hamilton, Gosport, East Colborne, Coverdale, Norham, Codrington, Smithfield
- Town
- Orland, Northumberland
- In business
- 13 years
- Hours
- Open 24/7
- Nights, weekends and holidays, same fees
- Phone
- (289) 677-1674
- Visits
- On-site assessment preferred. Request a visit or call.
2021 census: what it means at the door
Every square is one home in a hundred.
- 38 in 100 homes · mixed ages
- 88 in 100 homes · mostly houses
- About 38% of homes in Brighton were built in 1980 or earlier, according to the 2021 Census.Where housing ages are mixed, some homes have never had a deadbolt and others have two. The visit starts with a look at what is already there, and the recommendation might be adding a lock on one house and simply tuning it on the next.
- Single-detached houses make up about 88% of homes in Brighton (2021 Census).Garage entry doors on detached houses are often the household's real front door, used more than the formal entry. They deserve the same quality of lock, and keying them alike with the house means one key does the whole daily routine.
Nearby
On-site assessment
Request a visit.
Every time you pull the key out of the side door it comes away gritty.
(289) 677-1674, open 24/7.